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post #1 of 11 (permalink) Old 01-09-2013, 11:39 PM Thread Starter
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to Drinkwell Platinum fountain owners

I got Drinkwell Platinum fountain for my cats and set it up today. And surprisingly it makes noise. It's not water bubbling or dripping, it's just some sort of humming noise, not that loud, but loud enough for me to hear it from several feel away. I am little afraid that this noise will discourage my cats from using it.

Is it normal or something is wrong with mine and I need to go for a replacement?


thanks!

Anna + Josie and Blackberry

Last edited by anie; 01-09-2013 at 11:44 PM.
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post #2 of 11 (permalink) Old 01-10-2013, 12:24 AM
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We have a fountain too and it makes a little noise as well. The only thing that really bothers them is when the tank empties into the fountain. Otherwise, they love it.

Congrats, your kitties will be so happy!

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post #3 of 11 (permalink) Old 01-10-2013, 12:59 AM Thread Starter
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Originally Posted by grrawritsjordi View Post
Congrats, your kitties will be so happy!
Well, it's only been few hours since setting it up so it's hard to tell, but so far they only looked at it and kind of sniffed around. hope they will start touching it soon

Anna + Josie and Blackberry
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post #4 of 11 (permalink) Old 01-10-2013, 01:22 AM
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They will! My roommate got the fountain with his ex girlfriend's cat, so when we got Moosey and Ziggy they didn't really understand it, but now ziggy loves it! Moosey likes it, but not as much as Ziggy. Moosey drinks out of the "bowl" while Ziggy drinks from the fountain.

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post #5 of 11 (permalink) Old 01-10-2013, 01:43 AM
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I had one of those... I liked it but I really hated that humming noise and after a while mine started making some weird clicking sound for no reason... I haven't had luck with fountains


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post #6 of 11 (permalink) Old 01-10-2013, 01:57 AM
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Try sitting the fountain on a folded towel or on a peice of rubber to dampen the sounds it makes. It does help decrease the humming of the motor. Part of the problem is the motor hum is transmitted into the floor beneath the fountain and the floor acts like a speaker and amplifies it. Putting some kind of sound non-conducting surface underneath it helps.
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post #7 of 11 (permalink) Old 01-10-2013, 02:44 AM
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Just make sure you keep it clean and change the filters.

Here in LA our water sucks, so make sure to keep it clean if you have hard water.

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post #8 of 11 (permalink) Old 01-10-2013, 09:08 AM
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I agree with Laurul about putting something under it. I have mine on a placemat that sits on hardwood floors and it is dead silent. However, if the back water reservoir is not properly in position, it will hum a bit. That happens perhaps once a week if the cats happen to knock it. When that happens, I just make a slight adjustment to the reservoir...just push it down a bit or push it in toward the front part of the fountain...and the humming stops. So, you might give that a shot.

The only other time it hums is when it's running out of water, but I presume that's not the case for you since you just got it.

Dogs have owners. Cats have staff.
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post #9 of 11 (permalink) Old 01-10-2013, 11:51 AM Thread Starter
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thank you all for hints. I put towel underneath the fountain and played with position of the reservoir but it still makes humming noise that is bit too loud in my opinion. after running for several hours it also started making some dripping noises. i have no clue if its normal or not. it doesnt rwally bother me that much, but my cats are rather shy and dont like strange noises, so it might be a problem for them.
i wish i knew somebody with the same fountain so i could come and check the noise of different unit.

anyway, i will give it few more days, and also some time for my cats to get used to it. hopefully i will see them drinking from it soon. for now they either look at it or completely ignore it


how long did it take for your cats to start drinking from it? are there any tricks that could help them figure the fountain out?

Anna + Josie and Blackberry
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post #10 of 11 (permalink) Old 01-10-2013, 01:16 PM
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Are you sure it has enough water in it? Mine will make annoying noises when it gets low.

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