Upon the recommendation of someone I met, I bought one of these things from PetSolutions.Com, which arrived today.
A couple of months ago, I was commenting to a friend that manufacturers made products for the pet market that were so overpriced and performed so poorly that I couldn't understand how they stayed in business, and I supposed that pet owners were just patsies.
That comment came back to bite me today.
At some point, I read that these were German-made (was this ever
true?), which this one is not; it's 100% Chinese product. I'm curious to know if the product was downgraded recently or if these were always
This thing is such a piece of junk, I don't even know where to begin.
The pump produces a loud
, pulsating growl that can be heard all over the house. I was told that these were "whisper-quiet"...NOT! The pump moves such a volume of water that it continually produces surges that spill over the edge of the outer bowl onto the floor, even in the rare instance that surface tension on the dome is partially defeated and a smooth flow over the entire surface occurs.
This is not
a matter of being on a level surface -- I tried for two hours to find a position on a level countertop that would permit the water to flow without intermittantly splashing out of the bowl. I couldn't. When I tried to use it, it left water all over the kitchen floor.
This is not
a matter of improper filling -- It is filled exactly according to the supplied directions.
Never mind the excessively complicated disassembly and difficulty of effective cleaning due to the many difficult to reach interior surfaces.
My guess is that at some point the original design's pump was downgraded to a cheaper and completely unsuitable unit -- but that's just a guess.
Has anyone had similar experiences with these current-production units?
Thanks for any help. This thing is utterly useless.