Join Date: Jun 2004
Location: Simpsonville, SC
Is this the first time you've used petfooddirect.com? I've used it several times and have never had a problem... I usually get my order within 7 days of making the order unless I place it on a weekend or something, and even then I still get it soon.
It may have been the order itself, it may have been bad timing, I don't know... but I've been very happy with ordering from them.
Where do you live? I don't know why it would take so long to process in the first place, but it may have taken longer to ship because you live far away? It may have been the fountain itself was on backorder or something... I think I've only ordered food or treats, maybe a toy now and then.
As for other companies, can't help you there. Petfooddirect is pretty much the only one I order from. Well, Drs Foster and Smith might have what you're looking for, but I personally think they can be a bit pricey. its been a while though, I could be wrong.
"There is no snooze button on a cat who wants breakfast."