I think your ISP is blowing smoke up your *** so, you need to go back to them with a heavier hand this time.
THANK YOU for saying this, it really makes me feel less foolish now. Today is the 4th time they have been out here, and everytime they come, the computer is working fine, and they don't do anything........yet I have 3 FULL pages of logged errors that I've been keeping track of since 2/9! Today they downloaded Firefox for me, and told me to shorten my telephone line going to my modem. Good grief! As soon as he left, and I started to browze around on-line, I started getting this error (see below), and sometimes it takes 4 times of "trying again" to connect. Between 2:07 p.m. and 3:12 p.m. I had gotten this error 6 times, and on top of that, photobucket now takes FOREVER to down load photos as I'm viewing them on the forum here.
The connection to the server was reset while the page was loading.
The network link was interupted while negotiating a connection.
Please try again.
One other thing he told me was that possibly my AVG (not the free version) is interfereing with my connection when it's logging on to search for updates. Could this be possible?
Don.......I wish I knew more about computers to do what you are saying. I know it would be the best possible thing for me to have more ammo to go at them with. This is our local phone company providing the service, and the reason we went with them was that prior to this, we never had one complaint about our service, it had always been excellent before this. Not one interuption on our dsl or telephone.........and on top of that, we now get unlimited free long distance.
I don't know if you'll know anything about this, but I have a Comtrend Wireless ADSL2+ Router. I don't use it wireless though. They changed it the last time they were out, and nothing changed, I'm still getting errors.