Computer woes! - Cat Forum : Cat Discussion Forums
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post #1 of 17 (permalink) Old 03-19-2009, 01:22 AM Thread Starter
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Computer woes!

Don't know if anyone can help but...
I'm having a problem where, if I try to open certain sites (like optonline mail) they close my entire browser. What! It's incredably annoying and I have no idea what to do.
I've run virus scans and nothing shows up. Anyone have any idea what could be causing this and how to fix it? Or am I destined for a trip to the shop?

Victoria
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post #2 of 17 (permalink) Old 03-19-2009, 06:55 AM
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Re: Computer woes!

What browser are you using and what version?
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post #3 of 17 (permalink) Old 03-19-2009, 09:04 AM
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Re: Computer woes!

My son, a computer programmer, has me run Spybot- Search and Destroy (a freebie) when I thought I might have a virus. It catches malware that my paid antivirus misses. It has saved me lots of time and money.

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post #4 of 17 (permalink) Old 03-19-2009, 09:22 AM
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Re: Computer woes!

Something that messes with your browser like that could be a browser hijack. Though I think before concluding that, I'd install and try out a different browser. Browser hijacks can be quite difficult to deal with. For Windows, there's Firefox, Opera, Safari, and Chrome. Four alternate browsers to try.
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post #5 of 17 (permalink) Old 03-19-2009, 06:03 PM Thread Starter
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Re: Computer woes!

Thanks everyone!
I have been using internet explorer. I do have Spybot and ran it. Nothing showed up.
I'll try a different browser now. If the new one does the same thing then I have a browser hijacker lurking around? Why would someone hijack your browser? How would I fix it? Some many questions!!

Victoria
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post #6 of 17 (permalink) Old 03-19-2009, 07:10 PM
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Re: Computer woes!

A browser hijack makes your browser go to sites you don't want to go to. A browser hijack infecting IE shouldn't migrate over to another browser. If you have the same problems with another browser, then you know the problem is somewhere else.
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post #7 of 17 (permalink) Old 03-19-2009, 10:02 PM
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Re: Computer woes!

IE 8 is also out. If supposedly has the ability to detect and prevent hijacking. We shall see.

Mom of
Skin kids - Jason, Kevin, Allison
Canine kids - Bennett & Bailey (always in our hearts), Riley, Banker, Rogue and Boz
Feline kids - Zoey, Talley and Abra
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post #8 of 17 (permalink) Old 03-19-2009, 11:12 PM Thread Starter
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Re: Computer woes!

Well, I tried two other browsers. Same problem.
So, does this mean I'm in deep doo?

Victoria
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post #9 of 17 (permalink) Old 03-20-2009, 12:24 AM
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Re: Computer woes!

All it means is it isn't your browser. I don't think, anyway. That's the conclusion I'd come to if it was me. Is this happening repeatedly only on certain sites? The same sites every time? Are they all web mail sites, or is there any other commonality you know of? Post some links here, and if I get a chance, I'll take a look at the sites.
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post #10 of 17 (permalink) Old 03-20-2009, 10:57 AM
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Re: Computer woes!

Try this:

1> START > CONTROL PANEL
2> Double click on INTERNET OPTIONS
3> Select the ADVANCED tab
4> Under BROWSING, remove the check from ENABLE THIRD PARTY BROWSER EXTENSIONS
5> Click on APPLY, then OK
6> Reboot your computer
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