Join Date: Jul 2014
Location: Ontario, Canada
I work in Human Resources, but not at a vets' office, so there's only so much information I could provide. My little sister does an annual summer internship at a vets' office though so I'm familiar with what they asked her.
From HR- most interviewers are looking for the right personality fit over competency, so don't be nervous and do your best to be yourself. Answer the questions with the mindset of customer service, friendliness, eager or go-getter personality. I would study up on the vet office, be familiar with the type of services they provide and some general information about them (how many vets do they have on staff, what animals do they specialize in, what do they recommend for diet, etc). If I was interviewer, I might ask some competency questions, which could be scenario format (you see a dog owner come in and they are quite aggressive with their animal- in the exam room you notice the dog is very afraid of the owner and has multiple lacerations, what would you do?) or skill-testing (what type of diet is the most beneficial for an average adult cat/what does our animal hospital recommend?). Be prepared for the generic questions about customer service, why you would be a good fit there, what experience and knowledge you can bring to the table.
My sister was asked about her history with animals (did she have animals growing up, what animals she was comfortable working with, if she is an 'animal lover'). She was asked what she was planning on doing after university as her degree could be used for animal or human medicine (they were obviously looking for someone planning to work with animals). She was also tested on her typing ability and phone etiquette, as most of her duties were in reception.
Hope that helps! Good luck!