Do you use Yelp? - Cat Forum : Cat Discussion Forums
View Poll Results: Do You Use Yelp?
Yes, all the time 2 16.67%
I use a search engine like google and if a Yelp link comes up I will look at it 7 58.33%
No, I never use Yelp 1 8.33%
Other - please post an explanation 2 16.67%
Voters: 12. You may not vote on this poll

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post #1 of 20 (permalink) Old 09-27-2014, 06:16 PM Thread Starter
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Do you use Yelp?

Yelp is trying to get me to buy advertising on their site. I rarely ever go there, so I'm wondering if a lot of people use it?


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post #2 of 20 (permalink) Old 09-27-2014, 06:26 PM
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I don't trust it, I know they have sketchy, almost extortion-like practices for owners of businesses. I posted something positive about the hairdresser I switched to, and they wouldn't show it because I was "new." I do read them when I'm doing google searches, but I take them with a grain of salt. A lot of "good" reviews have been outed as employee and owner reviews, too.

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post #3 of 20 (permalink) Old 09-27-2014, 06:32 PM
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Yes, I always check yelp reviews.
Of course all like all reviews you have to weed out the sour grapes, whiners, and idiots.
I also love it for restaurants when people post photos of their meals.
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post #4 of 20 (permalink) Old 09-27-2014, 06:34 PM
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Quote:
Originally Posted by MowMow View Post
I also love it for restaurants when people post photos of their meals.
I do like those!

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post #5 of 20 (permalink) Old 09-27-2014, 06:54 PM
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I have used it before but not often


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post #6 of 20 (permalink) Old 09-27-2014, 08:15 PM
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My suggestion is to ask your best customers to post good reviews on yelp. I don't even look at advertising but I check reviews. I have heard rumors that they do things to skew the ratings for people that pay. They will hide bad reviews. I don't know if that is true. My auto mechanic has fantastic reviews on yelp and I don't think they advertise. They are fantastic so I don't doubt that one. I think reading the reviews can help me understand more about a place but I have been disappointed. I also think it is important to monitor your yelp site in case you do get a bad review and you can defend yourself. How are your rating on yelp now?
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post #7 of 20 (permalink) Old 09-27-2014, 08:28 PM
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Originally Posted by cat owner again View Post
My suggestion is to ask your best customers to post good reviews on yelp.
This is one of the major problems and why I don't really trust the good reviews. There are places that actually offer discounts to customers who post good Yelp reviews.

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post #8 of 20 (permalink) Old 09-27-2014, 10:22 PM Thread Starter
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Yeah...I'm not comfortable asking customers to do that, I feel that if they want to post a review they will do it on their own.

One of my competitors gets lousy reviews on occasion (I'm actually surprised there aren't more...they're nasty people) and then within a few days there are a bunch of positive reviews when there hadn't been any reviews in months. It's so obvious that they asked people to post to counteract the negative review. I can't believe anyone would actually fall for it.


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post #9 of 20 (permalink) Old 09-27-2014, 10:26 PM
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I've used it mostly for restaurant reviews. You do have to take the reviews with a grain of salt. I dismiss the ones that are too positive or too negative. Sometimes, though, that's all you find. Most of the people who don't have strong opinions either way probably don't take the time to write a review.
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post #10 of 20 (permalink) Old 09-27-2014, 11:21 PM
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I guess it is all relative. I look at the number of reviews, the dates, what they say, etc. I saw a news show where they exposed companies that employ people that leave good reviews on different sites. Some were teenagers that really knew nothing about the product. I agree probably not nice to ask customers to leave reviews but I have seen signs that say if you think we gave good service, please consider leaving a review on yelp. It is interesting to look up businesses you already use and see what people say. I know the younger you are, the more you do check sites for reviews. I am not engaged in all that but I do check BBB and yelp and look up "complaints" a lot of times before I use a business.
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