2 Rants - Cat Forum : Cat Discussion Forums
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post #1 of 3 (permalink) Old 02-16-2006, 06:47 PM Thread Starter
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Location: Austin, Tx
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2 Rants

I'm taking my car in to get the seat warmers fixed. They were unsure if they were going to give me a rental car. I don't want a ride to work b/c I still have to go home and maybe I might want to go somewhere during my break. Anyways, my bf's car dealership has no problem giving you a rental if you need one but my car dealership is being so cheap about it. I called back to reschedule the day and asked again if I would get a rental and after being a pain about it, he assured me I would have a car if I need one.

Ok, how hard is it to hold a package at the UPS pick up station? I called since the 14th to hold the package there and they keep delivering it. I know I won't be home so I tell them and they said since it's already on the truck, they'll attempt it and I can pick it up the next day.

Next day I call to make sure it's there and nope, someone is out on the truck again. I am getting really angry b/c this package should be in my hands but it's taking a week b/c people don't know how to schedule for a pickup. I called again next day and now they say the scheduled pick up has been cancelled. Who cancelled it? They did! Why? Who knows?

I swear, I have been dealing with idiots all week.
kitkat is offline  
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post #2 of 3 (permalink) Old 02-16-2006, 07:00 PM
Join Date: Aug 2004
Location: Cleveland, Ohio
Posts: 1,674
Both of those issues suck.

With UPS, I do the online hold (your put in your number from the notice on their website) and it works like a charm everytime. Maybe try that instead of calling, someone's obviously not doing something right.
Crystal211 is offline  
post #3 of 3 (permalink) Old 02-17-2006, 12:30 PM
Join Date: May 2005
Location: BRAZOS VALLEY, Texas
Posts: 2,672
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I second with the online holding.

Nowadays I file EVERYTHING online instead of calling people. With online forms there is a record of your complaint....with phones people just tend to ignore the callers.

Oh and I hate talking to people on the phone. I am a crazy antisocial cat lady
roseeden is offline  
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