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post #1 of 7 (permalink) Old 03-24-2013, 08:38 AM Thread Starter
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Join Date: Mar 2013
Location: Nova Scotia
Posts: 115
Signature

Can anyone explain why my signature keeps deleting itself?

I set it up a few days ago. I've posted a few times, and it showed up.
Then when I logged in the next day it's gone - everything is gone, the text and the pictures. So I set it up again. Again, I made some posts and is showed up. Then this morning it is gone again.


I don't understand. Do only certain members get the ability to have a signature?

It's not the end of the world, it's just a little irritating. I'd like to have a signature with pics of my fur ball, and not have to set it up on a daily basis.
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post #2 of 7 (permalink) Old 03-24-2013, 11:03 AM
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Location: Lincoln, NE
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I had two different experiences with this. At the very first, mine kept disappearing and I kept putting it back until I got a nice PM from Marie saying I wasn't staying in the sizing guidelines.

Second, in my current sig, one of the girls' pics would disappear. I'd put it back, then the next day I'd have two of the same photo. Not sure why that was happening, but when one of the pics disappear now, I leave it alone because it usually shows back up the next day.

So, you might check the height/length of your signature as you're posting it. I don't remember the allowed dimensions but I think in the technical help section, it gives those rules.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Jeff & Nala
Simon and Penny, waiting patiently at the Bridge
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post #3 of 7 (permalink) Old 03-24-2013, 11:17 AM
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This is what I was told..

Quote:
The size limit is 120 (height) x 500.


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To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Jeff & Nala
Simon and Penny, waiting patiently at the Bridge
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post #4 of 7 (permalink) Old 03-24-2013, 11:34 AM Thread Starter
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Join Date: Mar 2013
Location: Nova Scotia
Posts: 115
Maybe that was it. I resized it again, though I'm pretty sure I was within the size restrictions before.

Thanks!

Chloe: a moody, grey ball of energy
Cooper: a black goofy ball of love


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post #5 of 7 (permalink) Old 03-24-2013, 05:12 PM
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Your signature was HUGE before, at least twice the allowed height. The system will reject them when they're oversized. I'm not sure why it allows them in the first place.

Cali, Cinderella, Cleo and Charlee

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Always in my heart, my lovely Cinderella, running free at the Bridge.

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post #6 of 7 (permalink) Old 08-19-2013, 03:10 PM
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Join Date: Jan 2012
Location: Indiana
Posts: 231
I tried to create a signature and guess I'm not smart enough and now I am seeing an image box and can't figure out how to delete it either. Pls help - Thanks!

Debbie
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post #7 of 7 (permalink) Old 08-28-2013, 01:43 PM
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Debbie are you still having an issue with this? Did you use the sig picture option to upload a photo?

- dm, community support
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