Phone App problems - Cat Forum : Cat Discussion Forums
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post #1 of 14 (permalink) Old 03-11-2014, 01:44 PM Thread Starter
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Phone App problems

I went to open CatForum on my phone this morning and its saying:

"Package file version doesn't match with the installed version"...
"Please go to your AdminCP->Plugin&Pruducts->, Manage Products to upgrade by importing the latest installation xml"

I don't know what is going on...I already had the update installed and everything was working fine...till this morning.

I have trie'd the uninstall-reinstall route and that has'nt worked...
over both wi-fi and network only...

The same message keeps coming back.

I have a Samsung Galaxy 3 phone.

My Cat Forum phone app is my 'Go To' app when I'm at work, to help pass the time and keep me awake!

Please Help...

"A Cat must have three different names:
An everyday family name; A particular name;
And the name but the Cat Himself Knows, and will never confess." T.S. Eliot

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post #2 of 14 (permalink) Old 03-11-2014, 02:20 PM
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It seems you aren't the only person having the issue.

see here


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post #3 of 14 (permalink) Old 03-11-2014, 03:12 PM
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I am having the same issue. I hope someone can help us figure it out. I would love to get on the forum using the app.
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post #4 of 14 (permalink) Old 03-11-2014, 03:46 PM
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I am having the same problem.


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post #5 of 14 (permalink) Old 03-11-2014, 03:52 PM
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I sent a PM to Yung with a link to this thread. He's usually pretty quick to jump on this stuff.

I tried with both my phone and tablet, also having the same problem.


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post #6 of 14 (permalink) Old 03-11-2014, 04:04 PM Thread Starter
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Thank You Doodlebug!!
Definitely very strange...



Sharon

"A Cat must have three different names:
An everyday family name; A particular name;
And the name but the Cat Himself Knows, and will never confess." T.S. Eliot

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post #7 of 14 (permalink) Old 03-11-2014, 04:08 PM
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Hi there,

We're investigating the issue. Thank you for bringing this to our attention.
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post #8 of 14 (permalink) Old 03-11-2014, 04:21 PM
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Hi there, can you please give it a try now.
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post #9 of 14 (permalink) Old 03-11-2014, 04:27 PM Thread Starter
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Mine is working now!!!
Thank you, Thank you, Thank you!!


Sharon

"A Cat must have three different names:
An everyday family name; A particular name;
And the name but the Cat Himself Knows, and will never confess." T.S. Eliot

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post #10 of 14 (permalink) Old 03-11-2014, 04:29 PM
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Both of my devices are working as well.


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Holly, Misty & their friend, Jake, the dog.
Onyx, Callie May, Maggie & Kobi forever in my heart.
Yes, I know I need a new signature pic...someday...
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