When I log on to the site, it notifies me that I have a private message to view. When I click to view it, it wants me to download something onto my computer in order to view it. When I don't download the program, now the private messages are listed as 'urgent' messages. What is going on with this? I don't want to download any program on my computer just to view messages from this site, so how do I get these messages to go away??