Ioana is one that he sent an abusive PM to. She maintained a conversation with them, and from appearances may have created a repentant attitude with them. From the messages she pasted and copied to me, it looks like Snake feels he/she won't be able to stay because of being too "mean". I'll leave it up to Catman, of course. But it might be that we have a repentant troll that could end up being okay. Who can say?